Nine Lives Cat Café (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it when you visit or use our website https://ninelivescatfe.com (“Site”) or our physical premises (“Café”). By accessing the Site or visiting the Café, you agree to the terms outlined in this Privacy Policy.

Section I: Data We Collect

We collect both personal and non-personal information in the course of your interaction with the Site and Café.

1.1. Personal Information

1.1.1. Contact Information: Name, email address, phone number.

1.1.2. Booking Information: Details of any reservations or purchases made through the Site or Café.

1.1.3. Payment Information: Credit card or other payment details, processed securely by third-party payment providers.

1.1.4. Communication Information: Messages or details provided when contacting us for inquiries or support.

1.2. Non-Personal Information

We also collect non-personal data that does not directly identify you, including:

1.2.1. Technical Information: Browser type, device information, IP address, operating system.

1.2.2. Cookies: Data stored on your devices to enhance your browsing experience (as explained in Section VI).

1.2.3. Usage Data: Information about how you interact with the Site, such as pages visited, links clicked, and time spent.

Section II: How We Use Your Data

We use the data we collect for the following purposes:

2.1. Analytics: To analyse how the Site is used, identify trends, and improve user experience.
2.2. Communication: To respond to inquiries, confirm bookings, and provide customer support.
2.3. Marketing: To send newsletters, promotional offers, or other communications, but only if you have opted in.
2.4. Service Delivery: To process booking, reservations, transactions, or manage your visits to the Café.
2.5. Security: To prevent fraudulent activity and maintain the security of the Site.

Section III: Sharing Your Data

3.1. Third-Party Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating the Site, processing payments, or providing services. These third parties are bound by confidentiality agreements and are prohibited from using your personal information for other purposes.

3.2. Legal Disclosures: We may disclose your information if required by law, to protect our legal rights, or in connection with a merger or sale of assets.

Section IV: Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are processed using secure encryption technologies (SSL). Despite our efforts to safeguard your information, no transmission method over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

Section V: Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer needed, it will be erased or anonymised.

Section VI: Cookies and Tracking Technologies

6.1. Cookies: We use cookies and similar tracking technologies to improve your browsing experience and college usage data. You may manage or turn off cookies through your browser settings, but doing so may impact certain Site functionalities.

6.2. Types of Cookies We Incorporate:

• 6.2.1. Advertising Cookies (Optional): Used to display relevant advertisements and track user activity.
• 6.2.2. Essential Cookies: Required for the proper functioning of the Site.
• 6.2.3. Functionality Cookies: Allow the Site to remember your preferences.
• 6.2.4. Performance Cookies: Help us analyse how visitors interact with the Site.
  

  Section VII: Your Rights

  You have the following rights regarding your personal information:

  7.1. Access: You may request a copy of the personal data we hold about you.

  7.2. Correction: You may request corrections to any inaccurate or outdated personal data.

  7.3. Deletion: You may request the deletion of your data, subject to legal obligations.

  7.4. Opt-Out: You may opt out of receiving marketing communications at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

  To exercise these rights, please contact us at info@ninelivescatfe.com

   

  Section VIII: Third-Party Links

  The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

  Section IX: Third-Party Links

  The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will delete that information as soon as possible.

  Section X: Modifications to This Privacy Policy

  We may occasionally modify or update this Privacy Policy to reflect changes in our practices or legal obligations. The most current version will be posted on this page, with the effective date outlined at the top. We suggest you review this Privacy Policy every now and then for updates.

  Section XI: Contact Us

  Should you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us at:

  • Email: info@ninelivescatfe.com
  • Phone: +91 9225526973
  • Address: Shelar Bungalow, 917-11, off Fergusson College Road, Ganeshwadi, Deccan Gymkhana, Pune, Maharashtra 411004